Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, such as your name, email address, phone number, mailing address, and payment information when you:

• Create an account
• Contact us
• Subscribe to our newsletter
• Make a purchase
• Participate in surveys or promotions

1.2 Automatically Collected Information

We may also collect information automatically when you use our Website or Services, including:

• IP address
• Browser type
• Device information
• Pages visited
• Time and date of visit
• Referring website
• Location data (if enabled on your device)

1.3 Cookies and Tracking Technologies

Our Website uses cookies and other technologies that are similar to cookies (“Cookies”). A Cookie is a small file of letters and numbers that we may set on your device to store and sometimes track information about you. Cookies and similar technologies we use are designed for “analytics”. This allows us to distinguish you from other users of the Website. This helps us to provide you with a good experience when you use the Website and allows us to improve our Website.

Most internet browsers allow you to remove or manage Cookie functions and adjust your privacy and security preferences. For information on how to do this, access the “help” menu on your internet browser or visit https://www.aboutcookies.org/how-to-control-cookies/. Please note that disabling our Cookies may result in your inability to take full advantage of all of the features of our Website.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain our Website and Services
• Improve, personalize, and expand our Website and Services
• Understand and analyze how you use our Website and Services
• Develop new products, services, and features for a better customer experience
• To handle billing and payment processing
• To respond to your inquiries, provide customer support, and send promotional materials if you have opted-in
• To enforce our terms, prevent fraud, and comply with legal obligations

3. Sharing Your Information

We may share your information in the following situations:

• With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf.
• For Legal Reasons: If required by law or to protect the rights, property, or safety of our company, users, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, we may transfer your information.

4. Security of Your Information

Shift will endeavour to maintain commercially reasonable physical, technical, and procedural safeguards that are appropriate based on the sensitivity of the personal information. These safeguards are designed to prevent your personal information from loss and unauthorized access, collection, use, disclosure, copying, modification, disposal, or destruction.

The security of your personal information is important to us. Please advise our Privacy Officer immediately of any incident involving the loss of or unauthorized access to or disclosure of personal information that is in our custody or control.

5. Your Choices

You have several choices regarding your information:

• Access and Update: You can access and update your personal information by contacting us directly.
• Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications.
• Cookies: You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Site may not function properly if you disable cookies.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. Your continued use of the Site after any changes constitutes your acceptance of the new Privacy Policy.

7. Contact Us

If you have any questions about this Privacy Policy or concerns about how we handle your personal information, please contact our Privacy Officer in writing or by e-mail. We will endeavour to answer your questions and advise you of any steps taken to address the issues raised by you. If you are dissatisfied with our response, you may be entitled to make a written submission to the Privacy Commissioner in your jurisdiction. We have appointed a Privacy Officer to oversee compliance with this Privacy Policy. The contact information for our Privacy Officer is as follows:

• [email protected]
• Address: 1457 McCowan Rd, Suite 205B, Toronto, ON, M1S 5K7